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24/7 Health Library Hotline

The Health Information Service provides you with access to a comprehensive library of health information, available to you over the phone or through our website. The library puts information on over 2,100 health-related topics at your fingertips. Medical authorities regularly review the topics to make sure you are receiving the most current information available.

When you have a specific health question, you can always call a Registered Nurse (see the 24/7 Nurse Network). When you just need basic health information, however, you can get it either by phone or by computer.

How to Use This Service:

1) Simply go online and visit the Health Library website (see Members' Guide). The text version of all topics is available there, along with a directory to make it easy to find what you need.

2) If you would prefer to access the topics by phone, call the toll-free number indicated on your membership card.  Provide the Registered Nurse with your name, group number, and membership number. The nurse can look up a topic number for you and connect you to the audio recording of that topic. The nurse can then answer any follow-up questions that you have.

The service is easy to use, and as a member is available to you 7 days a week, 24 hours a day, free of charge.

The general categories of information available to you include:

  • Aches and Pains
  • Aging
  • Allergies
  • Arthritis
  • Cancer
  • Cardiovascular
  • Child Care
  • Dental Health
  • Exercise and Fitness
  • Infectious Diseases
  • Medications
  • Mental Health
  • Nutrition
  • Respiratory Health
  • Weight Control
  • Woman’s Health

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THIS IS NOT INSURANCE.
 It is a reduced-fee-for-service program, with substantial savings.

Please note that this is not health insurance and we do not make payments directly to healthcare services providers. It is a discount program and you are obligated to pay for all healthcare services at time of service. You will receive discounts for healthcare services from those providers who have contracted with the program.                                                                                                           UCA is administered by AccessOne Consumer Health Inc. For questions or complaints, contact us at 84 Villa Road, Greenville, SC 29615 or website www.accessoneDMPO.com                                                                                                                                   The program and its administrators have no liability for providing or guaranteeing service or the quality of service rendered.       Note to Utah Residents: This program is not protected by the Utah Life and Health Guarantee Association.